Outside number 39 stag lane, corner house before stag close

The pavement at the above location is in a hazardous and defective condition. Several paving slabs are uneven, cracked, and misaligned, with raised edges creating an irregular walking surface. There is also a poorly maintained transition between paving slabs and a worn section of tarmac, which is eroded and uneven.

This condition presents a clear trip hazard to pedestrians and falls below the standard of maintenance expected under Section 41 of the Highways Act 1980, which places a duty on the council to maintain highways in a safe condition.

As a direct result of this defect, I tripped and fell while walking along the pavement. During the fall, I sustained a laceration underneath my right eyebrow. I required immediate medical attention and attended hospital straight after the incident.

I have obtained medical documentation from the hospital confirming the injury and treatment received, which I will provide upon request, as there is no facility to attach documents with this submission.

The injury caused pain, distress, and inconvenience, and may result in further impact. I am also concerned that this defect poses an ongoing risk to other members of the public.

Given the visible and significant nature of the defect, it is reasonable to expect that it should have been identified and repaired during routine inspections. I therefore believe the council has failed in its duty to adequately inspect and maintain the pavement.

I request that:

The defect is urgently inspected and repaired This incident is formally recorded You provide details of your public liability insurance and claims procedure

Please treat this correspondence as a formal letter of claim. I will be seeking compensation for my injuries and any associated losses, including medical treatment and any other related expenses.

I expect this matter to be treated with urgency. Please confirm what action will be taken to repair the pavement and prevent further incidents. I also request that this be formally recorded as a claim and that you provide details of your insurance process.

I will be seeking compensation for my injuries and associated losses, and I expect a prompt response within a reasonable timeframe. Should I not receive a satisfactory reply, I am prepared to pursue this matter further without notice.

I look forward to your response.